SHIPPING
If you order through our online shopping cart, the cart will automatically calculate the shipping based on the physical dimensions of the items as well as their combined weight. That formula is then adjusted for your resident address.
ORDERS WITHIN CANADA
Small flat, lightweight items have a shipping option that is low cost but also has no tracking or insurance. This option is good for items that have a low value, and are either light or very flat. This would include underwire orders of one or two pairs, single pattern orders or one or two sliders and rings.
ORDERS GOING TO THE USA
For orders to the United States, deliveries will take longer because the parcel must go through customs. Charges vary according to weight and location. We will call you with any unexpected shipping changes.
INTERNATIONAL ORDERS
International orders will be sent by Canada Post to your country and passed for delivery to your own postal system. Mail to overseas addresses can sometimes take up to 2 months. Please be patient. Be sure to include your phone number and/or email address in case we need to contact you. Charges will be assessed by weight and location. All orders need to be on a Visa or MasterCard with a signature on the order form, or through PayPal online.
Please note: Once the packages leave our shop, we have no more control over its delivery. We can trace a package that you believe has gone missing, but only after 45 days (Canada) 60 days (for the USA) and 72 days (International orders). Please call us if you want us to initiate the tracking process on your behalf.
RETURN POLICY
We are proud to say we have purchased the finest bra-making supplies available for your sewing pleasure. If you should receive goods that are defective in any way, please let us know so we can correct the problem. We will replace the items, or refund your money once the goods have been returned to us. We regret that there are no returns on cut goods, patterns, or goods that have obviously been used or no longer saleable.
