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  • Bra-making Supplies

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    The Bra-makers Catalogue

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    SHIPPING
    If you order through our online shopping cart, the cart will automatically calculate the shipping based on the physical dimensions of the items as well as their combined weight. That formula is then adjusted for your resident address.

    ORDERS WITHIN CANADA
    Small flat, lightweight items have a shipping option that is low cost but also has no tracking or insurance. This option is good for items that have a low value, and are either light or very flat. This would include underwire orders of one or two pairs, single pattern orders or one or two sliders and rings.

    ORDERS GOING TO THE USA
    For orders to the United States deliveries will take longer because the parcel must go through customs. Charges vary according to weight and location. We will call you with any unexpected shipping changes. Due to changes in recent US Import regulations, all orders will be shipped from Canada to the US, and thus any possible delay is out of our control.
    *Note: You are responsible for any and all customs/brokerage fees that may be incurred. These charges are unique to your country and are out of our control.


    INTERNATIONAL ORDERS
    International orders will be sent by Canada Post to your country and passed for delivery to your own postal system. Mail to overseas addresses can sometimes take up to 2 months. Please be patient. Be sure to include your phone number and/or email address in case we need to contact you. Charges will be assessed by weight and location. All orders need to be on a Visa or MasterCard with a signature on the order form, or through PayPal online.
    *Note: You are responsible for any and all customs/brokerage fees that may be incurred. These charges are unique to your country and are out of our control.


    Please note: Once the packages leave our shop, we have no more control over its delivery. We can trace a package that you believe has gone missing, but only after 45 days (Canada) 60 days (for the USA) and 72 days (International orders). Please call us if you want us to initiate the tracking process on your behalf.

    Shipping Information
    Country
    Delivery Method
    Delivery Time
    Restrictions
    Canada Stamped Lettermail
    2 to 5 Days
    < 0.5kg and no Bulk Products
    Regular Parcel
    2 to 8 Days
    Express Post
    1 to 3 Days
    Your own FedEx, UPS or DHL Account
    TBD
    FedEx, UPS or DHL Account
    TBD
    US Parcel by Ground
    5 to 14 Days
    Tracked Parcel
    5 to 8 Days
    Express Post
    5 to 10 Days
    Your own FedEx, UPS or DHL Account
    TBD
    FedEx, UPS or DHL Account
    TBD
    International Parcel by Boat
    30 to 75 Days
    Express Post
    4 to 10 Days
    Your own FedEx, UPS or DHL Account
    TBD
    FedEx, UPS or DHL Account
    TBD


    Handling Fee Information
    Order Size
    Canada
    US
    < $20
    2.50
    2.50
    $20 to $50
    3.50
    3.50
    $50 to $100
    4.00
    4.00
    $100 to $200
    5.50
    5.50
    $200 to $500
    7.50
    7.50
    > $500
    10.00
    10.00



    **NOTE: We regret we cannot ship to countries other than the ones listed below:
    CanadaAustraliaBelgiumCroatia
    DenmarkEstoniaFinlandFrance
    GermanyIrelandLatviaLuxembourg
    MalaysiaMaltaNetherlandsNorway
    New ZealandSingaporeSpainSweden
    SwitzerlandUnited KingdomUnited States

    RETURN POLICY
    We are proud to say we have purchased the finest bra-making supplies available for your sewing pleasure. If you should receive goods that are defective in any way, please let us know so we can correct the problem. We will replace the items, or refund your money once the goods have been returned to us. We regret that there are no returns on cut goods, patterns, or goods that have obviously been used or no longer saleable.

    If the goods are not defective, but you still wish to return them, a 20% restocking fee will apply.